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Documentation

Full Naverisk documentation is available through the Help tab within Naverisk. This includes Release notes, installation guides and the user "how to" handbook.

Community

The burgeoning Naverisk community collaborates on scripts and various tips and tricks for both resolving issues and using the platform.  

Email and Phone

Need answers to setup, configuration or best practices on the use of Naverisk?

Support@naverisk.com

Call our 24x7 service desk:

New Zealand: +64 (0)9 302 0507
Australia: +61 (0) 283 557 087
United Kingdom and Europe: +44 (0)8 708 610 833
United States and Canada: +1 (0)813 579 4949

Video Tutorials

Naverisk provide video tutorials to further simplify the use of the platform and drive the cost of ownership even lower.


Getting Started with Naverisk

Naverisk Quickstart Guide
Naverisk 2014 R1 - What's New
Getting Started - Monitoring and Alerting
Getting Started - Clients and Devices
Getting Started - Users and Groups

Remote Monitoring and Management

Reporting - Remote Monitoring and Management
Patch Management - Managed Clients
Patch Management - Break Fix Clients
Remote Control via Naverisk
Monitoring Antivirus and Backups via Device Roles

Service Desk, Time Tracking and Billing

Reporting - Service Desk, Time Tracking and Billing
Managing Support Tickets with Naverisk
Capturing Support Requests with Naverisk

Client Feedback

"We are a UK based Managed Service Provider. We moved from GFI Max to the Naverisk RMM platform. The move has saved us a lot of money and their support has been consistently reliable and responsive. Overall the decision to move from GFI Max to Naverisk was a very positive one for our business."

Paul M, General Manager, Orbit Technologies.