Naverisk is a complete, all-in-one, RMM & Service Desk / PSA platform that helps MSP’s and IT professionals to easily monitor and automate IT services and operations.
We value feedback on our roadmap! Our Forum (https://forum.naverisk.com/) is the place to share feature requests or usability comments for roadmap consideration.
Improved your ability to organize and manage your clients with two additional levels in the client tree.
Copy and share ticket and device links, making it simpler to collaborate with other Naverisk users.
Ability to send an email to the script task initiator (populated by default) or any other email recipients, listing all devices running selected scripts.
The ability to create tickets for audit and billing purposes. Individual tickets will be created for each client, listing all devices running selected scripts.
Ability to send an email to the software management task initiator (populated by default) or any other email recipients, listing all clients and devices undergoing software management tasks
The ability to create tickets for audit and billing purposes. Individual tickets will be created for each client listing all devices having software removed.
Public replies (emails) will now automatically populate all recipients of the last email received or sent. Email headers will be displayed in the summary and activity tabs of tickets.
The right to create new contact in Naverisk now has its own permission.
Added a new default command to quickly open the sysnative folder from device’s console tab
Added a ticket status filter on the ticket tab of device page to view all ticket statuses (open, closed, archived).
The ability to set term agreements with partial hours.
Added support for Microsoft 365’s modern authentication, allowing OAuth 2.0 authentication.
MSI name has been shortened to improve agent deployment.
New tickets can no longer be added to archived projects and archived projects can no longer be selected in tickets fields.
Removed the need to click “apply” when searching installed software. Pressing the ENTER key will start the software search.
Re-enabled scheduled jobs will run on the next scheduled date, or when re-enabled within an hour of the last scheduled run.
Alert recipients will be emailed when new emails, or notes, are added to unassigned tickets.
Added the ability to set ticket due dates in the past.
You asked, we listened. On top of all the new features and improvements in R2, we had a major focus on fixing bugs and improving the general performance of Naverisk.
For a .pdf version of the release notes, you can download from the link below:
We’re constantly striving to provide a better RMM, Service Desk & PSA platform for MSPs and IT service professionals. Our aim is to provide deep features at the best price. If you’re not already on the platform, get a demo of Naverisk today!