Naverisk is a complete, all-in-one, RMM & Service Desk / PSA platform that helps MSP’s and IT professionals to easily monitor and automate IT services and operations.
We value feedback on our roadmap!
Added the ability to export grid results to a CSV file format for additional reporting and filtering capabilities.
We have removed the need to uninstall Naverisk before upgrading future version of Naverisk. (Change included in 2023 R1 to improve future releases - post 2023 R1).
Changed how the agent sets communications priorities allowing faster installations, Site Controller loads, version checks and increase agent deployment reliability.
Added a new report period option to the scheduled job to generate a report with the last calendar month’s data making it easier to schedule your monthly reports.
Added a default search type option on the user profile interface to enhance the global search field.
This preference will apply to all pages of the application, except when browsing one of the other search option’s tab.
Added the ability to add emoticons and multilingual characters in ticket interface to increase ways of communicating via Naverisk tickets.
Added JSON content type to all Naverisk public APIs. The XML content type will be retired in 2024. (Section 7 of API guide)
Retrieve installed software via API
Added the ability to return a list of installed software on specific devices or clients. (Section 4.6 of API guide)
Both changes are documented in the API guide below:
API Reference Guide | Naverisk Help Center
Updated the email failing route to ensure every email sent to the email integration’s mailbox creates a ticket under the intended client.
Changes are documented in the email integration guide below:
Email Integration | Naverisk Help Center
The device attributes export file has been updated to include all device attributes.
Improved the Term agreement configuration page by automatically updating the current period’s dates when the start date of the agreement is manually changed.
Updated how and when an agent receives/checks device settings to improve device and remote-control statuses.
Content box of the Naverisk Document page will fit in the entire browser to maximize the use of the available space when creating and editing documents.
You asked, we listened. On top of all the new features and improvements in 23 R1, we had a major focus on fixing bugs and improving the general performance of Naverisk.
Based on feedback from our users, we have addressed the following bugs:
For a .pdf version of the release notes, you can download from the button below. Download Here
We’re constantly striving to provide a better RMM, Service Desk & PSA platform for MSPs and IT service professionals. Our aim is to provide deep features at the best price. If you’re not already on the platform, get a demo of Naverisk today!