Today, we are excited to bring you a new update, along with details of our next update (below), and will be publishing further roadmap updates shortly.
This is a minor release with access to new Forums to support better communication and collaboration with our partners, and a critical upgrade to our Autotask integration.
Autotask have released an update of the APIs we use to keep tickets in both systems consistent. The most important reason for the change to the API is to improve security with better tracking of which applications are communicating with each other.
This patch contains the updates required to keep your tickets flowing from Naverisk into Autotask and back. Please note that Autotask intend to remove support for the older API shortly.
Based on feedback from our partners, we have upgraded our Forum. You will need to apply this patch to access the new Naverisk Forum. We have not carried all the posts from the existing Forum forward. Recent posts have been transferred and you will be able to access the old Forum, though will be ‘Read Only’.
The new forum brings many features, including:
Due April 2018, this is a key release featuring new and improved RMM and PSA features and a host of quality improvements. We know busy MSP’s and IT Professionals, above all else, need a solid, reliable, RMM and PSA platform. The 2018 R2 release of Naverisk contains over 80 bug fixes, stability and performance improvements.