We are always excited to release new features and improvements that will help you be more efficient in your IT service delivery. In December 2018 we successfully delivered our fourth major release of 2018. Naverisk 2018 R4 is packed with new RMM, PSA and Service Desk functionality, as well as some exciting performance and quality improvements.
Here’s a very quick overview of some of the improvements:
Naverisk now supports SSH access to agentless devices (switches, routers, firewalls, printers etc.)
Experience major performance improvements in on-demand Device tasks:
“Out of the box” Security Views showing the status of key security components (AV, Patching, FW, Malware), enabling easy security risk management across managed Devices
Extension of the newly released Naverisk Business Intelligence engine to include reporting and dashboard capabilities based on Client Agreements and Technician Activity. Examples:
Many of the features in R4 were built as requested by our partner community. So keep the feedback coming and we’ll keep on improving to help MSPs and IT service professionals work quicker, smarter and more effectively!
For a full list of the 2018 R4 release notes see here.
The team are hard at work on the next release. Here’s a sneak peek at some of the improvements that 2019 R1 holds: