Naverisk Mobile 2023 R2 – Release Notes

December 11, 2023

Welcome to Naverisk Mobile App

The Naverisk mobile app is a companion app to Naverisk all-in-one, RMM & Service Desk / PSA platform that helps MSP’s and IT professionals easily monitor and automate IT services and operations.

New features

Summary tab, new notes

Added the ability to create new notes and public replies from the tickets’ summary tab to make it faster to update tickets.

Ticket details, date and time fields

Modified how tickets’ date and time fields are displayed in the mobile app making it consistent and easier to read.

Screens screenshot of a phoneDescription automatically generated

Performance, stability & quality improvements

In addition to the new features and enhancements in this release, we've also put a focus on bug fixes and enhancing the overall performance of the platform.  

Based on your feedback, we have addressed the following bugs:

  • Fixed: filter icon of activity screen will display correctly when in user
  • Fixed: chevron icon of device field will always be displayed
  • Fixed: modifying due date field of ticket’s details tab from mobile app will be saved correctly
  • Fixed: returning to the tickets default queue, after applying a ticket view, will show all open tickets
  • Fixed: applied ticket views results will be the same on mobile and web app

Here is a .pdf version of the release notes: Download here

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